Ever since I wrote the book HARD Goals, which is about goal setting, I've gotten a bit of a reputation as a guy who hates SMART goals. I think it's maybe a touch unfair, but let me tell you where it comes from. We did a study to look at goal setting involving over 4,000 people. . .
If your organization conducts employee engagement surveys, there’s something you really need to know: Never ask a question you don’t know how to fix. Sounds simple, right? Well, some of the most common engagement survey questions violate this simple rule (and one of your survey questions might be on this list).
It’s cliché to say that "this is year is different." But I think most of us would agree that, yeah, this year is actually kind of different. And it’s not just all the political and societal changes we face; businesses are going to see changes, especially when it comes to their employees.
Dan is a senior financial analyst and, in his mind, he’s the best one on the team. But according to his boss, while it’s true that Dan’s financial skills are very good, his emotional intelligence is virtually nonexistent. And Dan’s coworkers would describe him as smart but also narcissistic, abrasive and tone-deaf.
High performers need positive feedback; they do a great job and they should have that acknowledged. However, phrases like “great job” or “nice work” are so vague as to be virtually useless. And in some cases, they may even do harm.
Manager For A Day Program Teaches Leadership Skills Succession planning is kind of a weird topic for a lot of leaders. Succession planning, theoretically, is super easy to do. Okay, we just have to find the next group of leaders who are going to replace the current group of leaders as they succeed and get them the right leadership skills, et cetera, et cetera.
It’s become cliché to assert that having high emotional intelligence equals better performance at work. But I’m going to shock you, because the link between emotional intelligence and job performance is wildly overstated.
In fact, research suggests that in certain jobs, having higher emotional intelligence is actually correlated with lower job performance!
By now, you’ve undoubtedly seen the video of Uber CEO Travis Kalanick getting into a heated argument with Fawzi Kamel, one of his company’s drivers. And you’ve likely followed Uber’s other problems over the past 3 months; from #DeleteUber to a former software engineer’s scathing blog post about Uber’s sexual harassment problems to Uber’s head of engineering resigning Monday after Uber learned about sexual harassment complaints from his former employer.
Interview questions and answers are critical to hiring success, and one thing we want to be careful of when we’re talking about interview questions and answers is not hiring people who say the words “always” and “never” a lot. Here's why. 
Momma always told me that watching television and movies would rot my brain. Well, now I’ve got a great counter-argument to that, because there’s an exercise for developing emotional intelligence that involves watching television.
Emotional intelligence is just as important as traditional intelligence.
