Disagree Without Being Disagreeable [OCTOBER 29TH, 1PM-2PM EASTERN]

EVENT DATE:  TUESDAY, OCTOBER 29TH FROM 1-2 PM EASTERN

RELAX... EVEN IF YOU MISS THE LIVE EVENT, THIS PROGRAM COMES WITH PERPETUAL ACCESS TO THE RECORDING, SO YOU CAN DOWNLOAD, AND YOU AND YOUR TEAM CAN WATCH AS MANY TIMES AS YOU WANT!

Tensions are high these days, and yet, we’ve still got to work together, give feedback, take criticism, disagree, and do it all with candor and civility.

So in this 1-hour masterclass, called Disagree Without Being Disagreeable, we’ll show the science-backed scripts and techniques for having civil yet candid conversations in the workplace. 

Whether it’s bosses talking to employees, employees talking to bosses, or coworkers talking to coworkers, you’ll learn how to get everyone on your team to communicate like calm rational adults. 

Stop spending your time mediating issues and getting caught up in needless drama—these tools will help everyone on your team disagree without being disagreeable.

You’ll discover:

• The 2x2 grid that stops everyone from taking criticism personally
• How to quickly redirect nonwork conversations (about politics, social media, conspiracies, etc.)
• 6-part script that shows how to calmly and thoroughly resolve conflict between employees, colleagues, and bosses
• 7 trigger words that immediately inflame disagreements (and what you should say instead)
• 1-sentence that opens and deescalates tough conversations
• How to delayer your conversations so you live in the world of calm, civil, and candid Facts (and not the angry emotional world of Interpretations and Reactions)
• 3 warning signs to detect and defuse simmering resentment
• 5 common phrases that seem nice but are really Toxic Positivity (and what you need to say instead)
• 2 meeting tools to hardwire “disagreeing without being disagreeable” into your meetings
• 3 scripts for responding to snark, negativity, and passive-aggressiveness
• How to use Temporal Distancing to stop yourself from getting angry and making snap judgments
• 5 Diplomacy Words that soften your message and reduce people’s anger and defensiveness
• How the “Yes And” technique allows you to disagree with someone while still being incredibly nice and diplomatic

YOUR PRESENTER

Through his groundbreaking research, Mark Murphy has created some of the biggest ideas in leadership. He’s a New York Times bestselling author, a FORBES Senior Contributor, ranked as a Top 30 Leadership Guru, and the Founder of Leadership IQ.  He’s trained leaders at the United Nations, Harvard Business School, Microsoft, MasterCard, SHRM, and hundreds more.  Mark leads one of the world’s largest leadership skills studies, and his work has appeared in The Wall Street Journal, The New York Times, Fortune, Forbes, Bloomberg BusinessWeek, and U.S. News & World Report. Mark has also appeared on CNN, NPR, CBS News Sunday Morning, ABC’s 20/20, and Fox Business News.