Here's a frightening statistic: Only 14% of employees think that performance appraisals are useful! And high performers are especially unhappy with their reviews.
Why? Because most managers don't offer even a simple 'thank you' to their high performers. And if they do say 'thank you' it's usually vague nonsense like 'nice job' or something equally non-specific.
Here's a very simple time management tip that can cut 17 minutes from most meetings you sit in: have a Statement of Achievement. What is that? Well, we did a survey recently. We asked people coming out of meetings: "The meeting you were just in, did it accomplish its original objective?" 
Effective communication with an impatient boss is far less challenging if you know their preferred communication style. One simple way to distinguish communication styles is how linear people are. Here's what that means. Some people are very linear. 
Here’s something you don’t often hear under the category of good customer service skills: not everybody wants friendly customer service. I know, it's a bizarre thing to say, right? How can that possible qualify as good customer service skills?Mark Murphy, founder of Leadership IQ, is a frequent guest on CNN and here he comments on the recent spate of CEOs who spoke out against the recent immigration ban.
One thing leaders don’t always consider in managing teamwork is what's the ideal size for a work team, a work group? Generally speaking, for the most productive teamwork, you want to follow what's known as the "two pizza" rule. The two pizza rule basically says you should never have a team or a work group that's bigger than what you can feed with two large pizzas.
Want more effective meetings? Here's a very simple way to cut 17 minutes from almost every team meeting you sit in. Have a statement of achievement. What is that? Well, we did a survey recently. We asked people coming out of meetings: "Was the meeting you were just in, did it accomplish its original objective?" We gave people 3 choices, "yes," "no," and "I have no idea." 
Every company on earth has set SMART Goals. But does that mean they're effective? Not if the disturbing research we've done on goal setting is any indication. In this video, Leadership IQ Founder Mark Murphy talks about some potential problems with SMART Goals.
